Android Enterprise Platform | Product de

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What is Android Enterprise Platform

It’s a platform for Android enterprise customers.

Create the first stop for IT professionals to find the best Android device, carrier, EMM(Enterprise Mobility Management) in their respective purchase/procurement flows.
Reward partners that are supporting the features and solutions we believe are most important by connecting partners with the customers that need them.
Empower Android’s customers with the context and education required to make informed business decisions.

The problem

The existing Solutions Directory experience was built for IT professionals who know what they want.

This subset of users are familiar with the relationships that exist between solution sets and features, and can mostly navigate through a robust feature matrix to find the results they need.

However, not all users are experts and some may arrive to the experience with only their business problem in mind and lack the education or understanding to determine which solution best fits their business needs.

My role

As a UX design intern, I was responsible for

Existing product UX analysis.
Worked with user researcher to identify user pain points
Designed Product detailed page
Designed the interaction of “compare products” .
filter category analysis
Prototyping

The process

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Problem definement

Only display very simple thumbnails.
No essential information on the surface.
No way to see the difference between products

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Understand users

Today, Users make decisions based on...

Below are the main facts I extract from the data that Google provided to us.

The existing Solutions Directory experience was built for IT professionals who know what they want.

This subset of users are familiar with the relationships that exist between solution sets and features, and can mostly navigate through a robust feature matrix to find the results they need.

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Users goal, as a purchasing decision-maker, I want the platform to...

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Users' pain points

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Product goals

My focus in this project was on the "Evaluation" part.

The goal is to make it easy for users to compare solutions against one another.

Solution

I mapped out the sitemap based on the existing website and the product goal.

Competitive examples

In order to create a better experience, I studied several websites with a good "Evaluation" feature.

And highlighted the key takeaways from each site.

Display most relevant information for easy comparison.

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Make it easy to cross reference details of different options.

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Enable comparisons to help users evaluate their choices.

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Allow users to compare one option versus the rest

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Design

I created the journey map for the workflow including the interaction of "browsing products", "filter products", "compare products" , "check product detail page".